Shipping policy

Shipping Policy

At ShoppyPort, we provide fast, reliable, and secure delivery across the United Kingdom and selected countries within Europe.
We currently do not ship outside the UK and Europe.

All orders are handled by trusted logistics partners to ensure a smooth and seamless delivery experience from start to finish.

United Kingdom Delivery

  • Orders under £50: £6.99

  • Orders over £50: FREE Delivery

  • Estimated Delivery Time: 7–12 business days

All UK orders are delivered with full tracking.
There are no additional charges, taxes, or customs fees requested from customers upon delivery.

Europe Delivery

  • Flat Rate: £11.99

  • Estimated Delivery Time: 8–15 business days

We handle all required customs procedures within our logistics network.
European customers will not be asked to pay any import duties, extra taxes, or customs handling fees.
Orders arrive just like a standard domestic delivery.

Customs & Import Handling

For all UK and European shipments:

  • All customs clearance, documentation, and import handling are managed directly by us.

  • Customers do not need to complete customs forms.

  • Customers do not need to pay additional customs duties.

  • Deliveries are completed smoothly without customer involvement.

In extremely rare cases, a courier may request basic confirmation information (address/identity verification).
If this happens, our support team will assist immediately.

Processing Time

Orders are processed within 2–3 business days.
If you require an item urgently, please contact us before ordering so we can advise the fastest available option.

Important Notes

  • Delivery times may vary slightly depending on location and parcel size.

  • Extra-large orders may require an updated shipping fee. We will always contact you first if this applies.

  • All shipments include full tracking details, which are emailed once your order has been dispatched.